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| I think you should validate your son's feelings and leave the adults alone - you can't fix them! Just tell your son "that hurt your feelings, didn't it? People don't like it when someone yells at them - it's scary" and so on. I think that will help him the most.
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| A agree that there isn't much you can do about the adults except for the grandmother. Why can't you just explain to her that your son responds so much better to soft interventions? She loves him too and might try to accomodate you - if you're nice to her!
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| Why does everyone have to pamper the child so much? So what if someone yells - it's not the end of the world. Why don't you just tell your son that some people are rude and that's all there is to it. Let him know that it's THEIR problem and not his. If I cried every time someone yelled at me, I wouldn't be in business today!
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| I think children are different from adults and you can tell them that the adult shouldn't behave that way but FIRST you need to comfort them. If you just tell them they shouldn't be upset then they can stuff their feelings inside and later on become angry or disturbed people.
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