I agree that the hardest thing to do is control YOURSELF when your kids act up. I'm not very good at that and when the principal calls me to tell me what mischief my son got into I always freak. When my son gets home from school, I always try to stay cool. I promise myself I won't lose it this time, but guess what? This lasts about 3 minutes and then I just let him have it! How can anyone keep calm when they're so furious at their kid?